Testimonials

What Our Clients Have to Say

• I hope you know how comforting it was when we all walked away and knew they were cared for. The gals in the Memory Unit do their work like they love the residents. That is something that cannot be taught, it comes from within their hearts - The nursing staff, housekeeping and maintenance & kitchen also are all outstanding also. Thanks for the good experience!

  – Linda C.

• I purchased a new iPhone. When I got home, there was no cell phone or landline phone service. I went to the office to call my son so he could come and help me as he is good with technology. Renee took my phone and said, "I'm not very good with technology." But she was and had my phone working in a few minutes! I was so surprised and pleased that our Resident Director took time to do that! Thanks!

  – Wilma

• Happy Valentine's Day to the helpers on Garden Cove 3. Thanks for all the love you show my mom, and all the residents.

  – Wendy S.

• Thank you for a fantastic Christmas Party, my family which consisted of 9 family members had a very enjoyable time and food was great!!!

  – Mary Ann

• Thank you one and all for everything you do for my mom (Barbara). I love having comfort knowing she is in good hands!

  – Cathleen E.

• Every time I come to see Mom, I feel some apprehension and often cry on the way home. She is a shell, in many ways, of what she used to be. I pray, just bless our time together - and he does. Today as I was leaving these leaves caught my eye. They had once been something that people would seek out in the fall to appreciate their beauty. They've been blown down in the wind and have disintegrated to a shell. Look, though, now they are intact - all of the veins of life still perfect. I asked a couple of people what they saw in them. "A rotten leaf." To me they are so beautiful in their "earthly imperfection." This to me was one of the many reminders I'm given when things are overwhelming. Mom is intact and beautiful. Every time I watch you be with her I see it. I am so thankful that you are the one who can look at her as the woman she always was, not a shell, but beautiful as those adornments of youth have faded, sometimes more & more every day. I love you for it!

  – Chris

• I wanted to take a minute to thank ALL the staff who worked so hard to make the BBQ, to help raise funds for Alzheimer's so delightful last night! It was a wonderful evening and so very much appreciated by those of us touched by this terrible disease! Thank you to everyone who helped work toward the goal, of finding a cure.

  – Linda Z

• This letter is to express my sincere thanks and appreciation to all of your staff at Eagan Pointe for all that you have done for my mom, Lois. Every one of you is so kind and caring and that I have noticed since the day that mom moved in to her apartment 3 years ago. I truly appreciate all that you did to help her during the time of the water damage in her apartment. I am very grateful for how quickly you reacted to the circumstances the early morning of June 11th. It worked out perfectly that she only had to be moved a couple doors down the hall. You made me feel very comfortable that everything would be fixed and repaired in a timely manner. I don't know how I could have moved everything on my own without the help from you, your staff and moving equipment. Her apartment looks fabulous and you can't even tell that there was any damage; I am very impressed with all of the construction and detail work. Please pass my appreciation on to all of the staff at Eagan Pointe and other parties involved. Also, any time that I have questions or have a request, all of the staff is very helpful and accommodating. I know my mom also appreciates everything that you have done for her, but may not be able to express it easily. And we all know that Lois LOVES her view from her apartment! Thanks again!!

  – LeAnn B.

• My deep thanks to everyone who makes Eagan Pointe such a good place to make my days content and happy. You are so dedicated and do your work with smiles on your faces and with an aim to please us. It is much appreciated!

  – Patty

• Eagan Pointe Staff, Thank you so much for the National Night Out barbecue. The food was great and the party atmosphere was fun. The baskets that the staff donated were very generous and well thought out. I especially want to thank the kitchen staff for the food and their basket. The baking basket is the one I won and I love all the items inside. Thank you so much!

  – Lori Tripp

• I wanted to drop you a note to express my appreciation for everything you did to make for such a smooth transition for our Mother. I have been sharing our experience with my friends and family. You are very caring and conscientious an your ability to make someone feel so "at home" in such a short period of time is a special gift that you have. Thank you again for making this transition such a smooth one!

  – Pat

• We are very impressed with all of the amenities provided by your facility and would like to compliment the staff, including the chef (fabulous food!) and the waitstaff.

  – Stephanie H.

• I am unable to adequately express my deep appreciation for the caring support and concern you have given to Jack and me- you have made this journey much more bearable. You are all so appreciated, I just can't thank you enough.

  – Jewell

• The care you have provided to Jean and the love you have shown was such a comfort to us. We will always be grateful.

  – Family of Jean Y.

• Thank you Eagan Pointe for such a lovely holiday party. All of you worked so hard to make it a great success. The food was delicious and the music was excellent. A fun time had by all.

  – Ted's Family

• Thank you so much for the fantastic barbecue! Everything was so delicious! So grateful for all you do year round.

  – Eagan Pointe Resident

• Thank you to your staff for being so nice to my parents and giving them special attention. My mom is feeling much better.

  – Karen

• Our cousin get-together was a great success last Thursday. Everybody loved their turkey and steak dinners. The chocolate pie was good too. You all seem to work so hard. We really appreciate all you do.

  – Iymma S

• Dear staff at Eagan Pointe Senior Living, thank you for the loud and kind thoughts. We appreciate the way you cared for Bill. You made a big difference in the quality of his life.

  – Jan

• Just want to drop a note to thank Eagan Pointe and all of its staff for the care that was provided to my mom. It was nice to see my mom smile when each and every one of you would enter her room. I will never forget the kindness you showed us.

  – Lila O.

• The building is so beautiful, but the people are what make it special. Every one of you bring your talent and caring to work very day. You made us feel like family. My dad and mom loved you and I still do. You took our lemons and made lemonade.

  – Karen S

• Thanks so much for all your help so far with our move of Mom.

  – Carolyn

• We are so thankful for you and everyone there who offers kindness to my mom.

  – Wendy S.

• Dear All! Thank you so very much! Please know how much you change lives. My mom and I spent her first week of residing at this facility in AWE!! Such a striking Contrast!! It is so very much appreciated! Thank you for making a positive difference!! Many, many thanks!

  – Nancy Anderson

• It has been the best place to handle the hardest thing I have ever done. You and your staff are the best! Your patience has been appreciated. Keep doing what you do!

  – Karen

• A thank you note to the management at Eagan Pointe Senior Living! Thank you for the wonderful meal you put on for all of us who live here on Valentine's Day. We both enjoyed it very much! I worried I ordered too much food for both of us, but it was just right. It was years since I had lobster and I'll probably never have it again. I never even gave Bill a bite. Thank you again!

  – Bill and Jan

• Thank you so much to all the staff for your kindness and support for Helen. Our family and Helen are grateful. Thank you again!

  – Fred & Sue V.